Kett Cosmetics is dedicated to a highest level of service and products available. If you are not satisfied with the products or equipment you purchased online through our web site we accept returns or exchanges for any Kett Cosmetics products upon receiving your items within 14 days of the PURCHASE DATE and ACCOMPANIED by its original receipt. When returning makeup, simply return the unused portion of the product and we will gladly refund the full amount of the purchase price of the product. When returning equipment, it is the sole responsibility of the customer to return the items in satisfactory condition via courier service with tracking number. We regret that we do not refund shipping costs with the return. If you prefer, you may exchange the product for other Kett Cosmetic products. When exchanging or returning items, please include the original packing slip noting the items being exchanged and listing any items that should be sent in exchange.
Please call 1-718-392-1400 if you have any questions in regard to returns and exchanges, as we will ensure the instructions and the use of the product are in accordance with our company's recommendations.
Any products purchased at one of our affiliate stores will have to be returned or exchanged at the place of purchase.
To ensure a timely refund to your account, please follow the return/exchange guidelines to ensure a high level of satisfaction and that Kett Cosmetics can continue to serve our customers needs.